BSS Business School

BSS Diploma in Consumer Behavior

  • Consumer Behavior I

  • Consumer Behavior II

Consumer Behavior I : Consumer research, Segmenting consumers, Motivation, Personality, Perception, Learning, Attitude, Reference groups and opinion leadership, Family influences

Consumer Behavior II : Social class and consumer behavior, Cultural influences, Diffusion of innovation, Consumer decision making, Consumer in market place, Post-purchase behavior, Organization as consumer, Marketing communication and persuasion, Marketing regulation.